FAQ

ABOUT GOBERLO

What is GOBERLO? 

Goberlo is a Vancouver-based company with office and warehouses in the USA and Canada. We strive to become an online platform of design furniture at affordable prices. Our mission is to create a shopping experience and a brand that our customers can rely on bringing high quality and excellent service. 

 

Do you have any stores or showrooms? 

In order to keep prices as low as possible, we operate exclusively online and pass our savings on to you. By eliminating these overheads, we are able to offer prices far lower than traditional retailers and other online retailers who have expensive showrooms that add to the cost of your purchase. Our website is designed to provide you with a shopping experience that rivals that of any showroom. The cost of maintaining a showroom would prohibit us from achieving our primary goal : offering the very best in design, quality and materials used at an affordable price. 

 

Where are you located?   

Our office is located in Vancouver, BC, Canada. We use an extensive network of freight professionals, so we ship to customers all over North America.

 

Where are your products made? 

Goberlo sources materials all over the world. Our vintage and aniline leathers come from Italy, our semi-aniline leather comes from Brazil. Our cashmere comes from South Korea. We have our factories in Asia.

 

How do I know that the quality is good without seeing the furniture? 

Our primary goal is to provide only the best reproductions of your favorite designs at price that will not leave you feeling left out. We hand select the leather, test the foam, carefully select our workers to ensure quality above all things. We are very proud to provide the public with a selection of goods that will look terrific and last for many years to come. However, if for some reason you are not satisfied with your purchase please feel free to contact us and let us know..

 

REPRODUCTIONS OF MID-CENTURY MODERN CLASSICS

What is the difference between a reproduction and an original product? 

When we talk about furniture of famous designers, we often use the terms 'original' and 'reproduction'. Most furniture from famous designers who are among the most highly coveted on the market today were designed between the 30s and 70s. In that time, the designers did not have their own factories. They were forced to produce their products by industrial manufacturers of furniture. Thus, they have transferred the copyrights to these manufacturers, which were allowed to sell their products officially as ‘original’. Even today, these manufacturers produce furniture under the names of these designers and sell them as ‘original products’. However, prices from these pieces have already risen to dizzying heights. Our premium reproductions are not licensed copies meaning they do not have the original designers name on them. All of reproductions sold at Goberlo are replicas of design classics whose rights have – to our knowledge – expired and have fallen into the ‘public domain’.

 

How can you offer such great pricing?   

A large part of the costs of original furniture may come from the fact that manufacturers have to pay high license fees for furniture designers to sell them as originals. In addition, from the factory to your home, they tend to have a longer, more complicated supply chain than ours (there are an importer, an intermediary, a regional distributor and finally at the end the retail store where the product is then sold). 

The fewer people and processes involved, the lower the costs. For us, it is different. We have invested in an infrastructure that is well automated and commercially driven. We produce all the products ourselves cutting out the ‘middle men’, which allows us to pass on much lower prices. All our products are shipped directly from the factory to our warehouse. All other intermediate costs are removed. We buy in bulk and sell at lower margins. In addition, we maintain a low cost structure for business operations. We never compromise on quality and the result is a business that is sustained on volume and repeat business.

 

Is all replica furniture the same? 

No. Not all replica furniture is the same. Several of our competitors are sourcing from cheaper suppliers resulting in the quality of their product being substandard. In order for you to compare, let us know the website of the competitor and we will let you know the differences in the products, if any.

 

PRODUCTS

Do your products come ready-to-assemble? 

In order to provide our customers with quality products at great prices, many items are ready-to-assemble.

 

How can I care for my products? 

For comprehensive information regarding care and maintenance of your products, please read our section Furniture Care. 

PURCHASING & ORDERS 

Are your prices in dollars ($USD)? 

All prices listed on our website are in USD ($USD).

 

Do prices include taxes? 

Prices displayed do not include taxes. 

 

Do you offer volume discounts? 

Goberlo provides volume discounts for interior designers, architects, and businesses requiring large quantities of product(s). Volume discounts also apply to commercial furniture, hotel furniture, club furniture and office fit-outs. You can contact us at info@goberlo.com

 

I am ready to make my purchase, what do I do? 

 

Make sure your items are in your shopping cart and click the ‘checkout’ button. By creating an account, you will be able to manage your invoices and order history for this order and all future orders.